Stools can be found in front of the Bar for people to sit and chat with each other or with employees. LCD screens behind the Bar play looped videos which offer tips to customers waiting for help. There may be other "floating" notebooks for iPod/iPhone troubleshooting, often referred to as "floaters". Mac genius bar appointment berkeley software#Employees now use iPads with similar software to check in machines for repairs. Mac genius bar appointment berkeley portable#Sydney, Australia’s flagship store and two locations in Sweden reopen May 28.įollow our retail guide for in-depth coverage of the latest Apple Store news.The layout of a Genius Bar previously consisted of at least two 15" or 17" current Apple Portable Computers, often mounted on "floating" stands. South Carolina – In-store Service & SalesĪpple also plans to reopen 2 locations in Japan and 2 in Italy on May 27. Pennsylvania – Storefront Service & Sales The new safety guidelines Apple has enforced for the protection of employees and customers are among the most stringent in the industry and have proven successful at reopenings around the world.Ĭustomers at Apple Vintage Faire and Apple Roseville receive storefront and curbside service. We recently analyzed the COVID-19 response of more than two dozen top retailers in comparison to Apple’s procedures. The ability to browse is limited, with Apple emphasizing online sales and in-store support. While individual US state guidance varies, you can generally expect to be required to wear a mask and pass a temperature check to enter an Apple Store for the foreseeable future. We are committed to reopening our stores in a very thoughtful manner with the health and safety of our customers and teams as our top priority, and we look forward to seeing our customers again soon. Customers can also visit for support by phone or chat. Others will be open for walk-in customers and we encourage everyone to check their local store webpage for more information about hours at their preferred location. For customer safety and convenience, most stores will offer curbside or storefront service only, where we provide online order pick-up and Genius Bar appointments. This week we’ll return to serving customers in many US locations. A second wave of US reopenings announced on May 17 included more than 25 locations in Arkansas, California, Washington, Florida, Colorado, Hawaii, and Oklahoma. Many of the Apple Stores across Switzerland, Italy, and Canada have also reopened. Select Apple Stores in the US began reopening on May 11 following earlier reopenings in South Korea, Austria, Australia, and Germany. As of May 26, a total of 148 Apple Stores across the world are open and practicing additional safety procedures. Out of Apple’s 510 stores, all but the 52 locations in Greater China closed temporarily on March 13. The third wave of US reopenings begins tomorrow, with most locations offering curbside or storefront service only. Apple plans to reopen many more of its US retail stores this week as some regions continue to see a decline in new COVID-19 infections and relax stay-at-home orders.
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